Student Accounts Office FAQs
Student Accounts
- Tuition and Fees Schedules
- Payment Options
- 1098-T Information
- Health Insurance
- Authorized Viewer Setup (PROXY)
- Credit Refund Information
- Federal Perkins Loan
- ID Cards
- Letter to New Students & Parents
- Institutional Refund Policies (Withdrawal / Leave of Absence from University)
- Refunds of Federal and State Aid
- Student Accounts Office FAQs
- Student Loan Disbursement
- Understanding Your Bill
- Military / Veterans
Student Accounts Office FAQs
Hold FAQs
I have a hold on my account. What does it mean?
| Code | Description | Reason | Blocks Registration | Blocks Transcripts |
|---|---|---|---|---|
| BO | Student Accts Hold | Contact Student Accounts Office directly if you see this hold on your account. | YES | YES |
| FC | Check In Hold (Stdt Accts) | A balance is currently due and needs to be addressed in order check in. | NO | NO |
| FI | Registration Hold (Stdt Accts) | A balance is currently due and needs to be paid in order to register or have access to your transcripts. | YES | YES |
| FT | Trans/Diploma Hold (Stdt Acct) | A balance is currently due and needs to be paid in order to have access to your transcripts. | NO | YES |
| PL | Perkins Loan Hold | This hold is related to your Perkins Loan. Contact Student Accounts Office directly if you see this hold on your account. | YES | YES |
Meal Plan FAQs
How can I change my meal plan?
Meal plans can be switched starting when your first bill becomes available each term. To change your meal plan please log in to TreeHouse and click on the Students tab. In the box titled Dining Plans and Drew Card there is a link titled Switching Meal Plans. This link gives you instructions on how to change your meal plan. Students are able to change their meal plan until the end of the second week of classes each semester.
Do I have to have a meal plan?
All resident students in undergraduate housing assignments are required to have a meal plan. All other students are not required to have a meal plan but may select a meal plan from the Commuter/Grad/Theo meal plans if they choose to do so.
When is the deadline to change my meal plan?
Students have until the end of the second week of each semester to change their meal plan.
I’ve run out of points. How do I add more points?
To add more points to your meal plan with cash or check please feel free to visit the Student Accounts Office between the hours of 9am – 4pm. To add more points to your meal plan online log in to TreeHouse and click on the Students tab. In the box titled Dining Plans and Drew Card there is a link to View DrewCard balances and Add Funds. Follow that link to make a payment online.
I would like to apply for a medical exemption for the meal plan. How do I do this?
The application for exemption is available on the Campus Life & Student Affairs website. Please contact that office with any questions.