Missing Information Request Process

The Office of Student Financial Services sends students notification of any missing financial aid requirements to ensure that students can provide all necessary information for completing their financial aid application. Missing information communications are sent to student’s Drew email addresses. Drew University cannot finalize a student’s eligibility for financial aid until all missing requirements have been submitted. Financial aid may be cancelled if all missing requirements are not submitted in a timely manner.

See a video tutorial on how to view and submit missing requirements.

See a video tutorial on how to view and submit missing requirements.

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Verification Process

Please be aware that even if you are not selected for Federal Government Verification, the University has the authority to conduct its own verification and audits under the jurisdiction of the Department of Education guidelines.

Verification Overview


The federal government has legislated a financial aid application review process called “verification.” This process will be applied to all federal, state and institutional programs including Federal Pell Grants, Federal Supplemental Grants, Federal Work-Study, Federal Perkins Loans, Direct Subsidized and Direct Unsubsidized Loans, state scholarships and institutional need-based scholarship awards. Verification is designed to ensure that the data provided on the application for financial aid is correct and complete.

Students and their families may be asked to provide additional documentation through a Missing Information Request Process or to update their data to complete the verification process. Eligibility for aid may be recalculated based upon the verified data received. Federal regulations allow the institution to require an applicant to complete verification before processing Stafford Loan applications, crediting aid to the bill or disbursing funds.

Review and Eligibility Certifications Required for All Applicants

The counselor must review all applications for accuracy and must document and resolve any conflicting information in the file. Examples of conflicting information include: [1] the reported number of people in the household on the FAFSA does not equal the number of people listed in Drew’s family members information, [2] unexplained differences in reported home value/debt from prior year to current year, and [3] database mismatch messages on the Financial Needs Analysis Report or the Pell Grant Student Aid Report. There also are several general eligibility requirements (set by federal/state regulation or institutional policy) that must be met in order to be eligible for financial assistance. To be eligible for aid, a student must:

  1. be at least half-time for some programs, full-time for others;
  2. be a citizen of the U.S., Trust Territories or an eligible non-citizen;
  3. not be in default on a federal loan or owe a refund on a federal grant;
  4. be registered with Selective Service, if so required;
  5. document self-supporting/independent status if s/he does not meet the statutory definition of a self-supporting/independent student;
  6. be making satisfactory academic progress as defined by the institution (College/Grad/Theo Academic Standing Committee);
  7. not be in the fifth year of college studies unless an EOS student or originally enrolled as a transfer student who lost credits as a result of transferring to Drew, and
  8. have reported assets that fall within acceptable tolerance levels as described in the Office of Financial Assistance Policies and Procedures Manual (see your financial assistance counselor for details).

Other eligibility criteria are listed in the aid brochure, “Financing Your Drew Education,” the University Supplemental Forms and the Financial Aid Award.

Documents Required for Verification

For each application selected, the counselor must review and verify the accuracy of selected data elements by collecting specific documentation and comparing actual data with the information reported on the need analysis document. Required documentation will be requested using the institutional Missing Information Request email. The following documents must be submitted by an applicant selected for federal verification:

  1. IRS Tax Return Transcripts (or complete the IRS Data Retrieval Tool on the FAFSA) for base year to verify adjusted gross income, taxes paid, and some sources of untaxed income:a. if dependent, both student’s/spouse’s and parents’ IRS Tax Return Transcript(s) (or IRS Data Retrieval Tool on the FAFSA).b. if independent, only student’s/spouse’s IRS Tax Return Transcript(s) (or IRS Data Retrieval Tool on the FAFSA).c. if student was deemed independent for the prior year (not based on the statutory definition of independence), the parents’ IRS Tax Return Transcript for base year is collected. The student also must submit a signed statement certifying that s/he was not claimed as an exemption by anyone other than a spouse during the base year. (The statement is on the Independent Verification Worksheet.) If claimed as an exemption by anyone other than a spouse, the student must be treated as dependent for future years.

    d. if no tax return was filed, then the student/spouse/parent(s) must submit the Dependent/Independent Verification Worksheet stating this and list all sources of earnings received during the base year on this form.

  2. Verification Worksheet to verify household size, number in college and untaxed income received during the base year. There are separate Verification Worksheets for Dependent and Independent students.


Students selected for verification must complete all verification requirements by the established deadlines for the type(s) of aid received in order to be eligible to receive financial assistance.

  1. Federal Pell Grant. A student who is eligible to receive a Federal Pell Grant must have their FAFSA information on file in the Office of Financial Assistance no later than 12/16/22 (if enrolled for 2022/Fall only) or 5/10/23 (if enrolled for the 2022-2023 academic year or 2023/Spring only). If the student takes a leave of absence or withdraws, the initial FAFSA must be received by the student’s last date of attendance. The valid FAFSA information must be received by the Office of Financial Assistance by 6/30/23 or 60 days from the student’s last date of class attendance, whichever is earlier. (NOTE: If a reprocessed Federal Pell Grant Student Aid Report is received after the student has ceased to be enrolled but during the 60-day verification extension period, the reprocessed SAR may be used for payment only if it results in a lower Pell Grant award.)
  2. Campus-Based, Federal Direct Loan, State and Institutional Need-Based Awards. The deadline at Drew is 60 days following the student’s last day of enrollment on at least a half-time basis. Failure of a student to meet the deadline may result in the loss of financial assistance and/or referral to the U.S. Department of Education.
  3. NJ State Grants: The New Jersey Higher Education Student Assistance Authority (NJHESAA) for eligible students.  FAFSA (or NJ Alternative Application) filing deadlines are as follows – April 15th, 2022 for continuing students, September 15th, 2023 for new students enrolling in the Fall 2022 semester, and February 15th for new students enrolling in the Spring 2023 semester.  The deadlines to complete outstanding tasks on a student’s NJFAMS account is October 1st for the Fall 2022 semester and March 1st for the Spring 2023 semester.
  4. All Other Aid Programs: The Office of Financial Assistance asks that all requested documentation be received within two weeks of the date of the request. All requested documentation must be received no later than 60 days following your last day of enrollment on at least a half-time basis.

Corrections and Notification to Student

The counselor will notify the student about any information that must be corrected and about changes to the financial aid award package that result from verification. Notification will be provided if the corrected information will alter the eligibility for state grant aid. This office can send corrections electronically to the FAFSA processor. The New Jersey Higher Education Student Assistance Authority (HESAA) will send a revised Student Eligibility Notice to the student if the award changes as a result of verification. Corrections will be made to the need analysis information in our system and eligibility for financial aid will be recalculated. Appropriate changes will be submitted to United States Department of Education, CPS (Federal processor), and the New Jersey Higher Education Student Assistance Authority (i.e. State processor). Eligibility for all other aid programs will be recalculated by the Office of Financial Assistance and your financial aid package will be updated on TreeHouse if there are changes as a result of verification.

Consequences of Noncompliance with Deadlines

Your failure to provide the requested documentation within the specified time period may result in the following:

  1. denial of financial aid for a semester or academic year;
  2. future applications for financial aid not being processed;
  3. your financial aid application material being forwarded to the U.S. Department of Education for review.

More Information on Verification

Please contact your financial assistance counselor if you have any questions about verification.

Unusual Enrollment History Flags

Beginning in 2013-2014, some Free Applications for Federal Student Aid (FAFSAs) began to be flagged for “Unusual Enrollment History” (UEH) by the U. S. Department of Education as a result of the student having received Federal Pell Grants or Federal Loans at multiple institutions in recent years. Flags 2 and 3 require that the current institution review the student’s enrollment history and determine whether or not the student is enrolling only long enough to receive cash refunds of federal student aid. In order to review a student’s UEH flag, Drew University’s Office of Financial Assistance will check the National Student Loan Data System (NSLDS) for complete enrollment history. This includes the name of each school attended during the review period and dates of attendance.

How to Resolve

Students with UEH flags 2 and 3 are required to provide Drew University’s Office of Financial Assistance with their academic transcripts or grade reports from all colleges and universities attended during the review period unless these transcripts or grade reports were previously provided to the Admissions/Registrar’s Offices. If Pell Grants or Federal Loans were received and credit hours (passing grades: A-D) were not earned at each institution attended during these award years, the student may be determined ineligible for further Federal Financial Aid. The Office of Financial Assistance has the authority to require an official academic transcript from any/all colleges attended during the review period if the documents you submit are unclear.


To appeal an Unusual Enrollment History (UEH) flag, students must complete the Unusual Enrollment History Appeal Form.


Students whose aid eligibility is denied as a result of their UEH can be reconsidered for federal student aid after enrolling for two academic terms, not dropping or withdrawing from (officially or unofficially) any courses after the term begins, and meeting the Drew’s standards of Satisfactory Academic Progress (SAP).