Human Resources Frequently Asked Questions
Benefit Questions
(*If you can’t find the answer to your question below, please visit our Benefits page)
HOW DO I VIEW MY BENEFITS?
Log into ADP > Myself > Benefits > Enrollment > Your benefits > View benefits.
HOW DO I REPORT A QUALIFYING LIFE EVENT/CHANGE?
Log into ADP > Myself > Benefits > Enrollment > Report a Life Change > Report a Change > Select a life event > Continue > Complete form > Continue to enrollment > Next > Select Plan > Upload document > Next > Submit.
Please be sure to upload documentation to prove the Qualifying Life Event/Change
Examples of qualifying life-changing events include the following options:
HOW DO I UPLOAD BENEFITS DOCUMENTS?
Log into ADP Myself > Employment > My Documents > Upload > Select document > Open document > Under Category/Subcategory > Select Life Event Documents > Save.
Upload a copy of your new SS Card with your name and notify HR of the upload.
HOW DO I ADD DEPENDENTS/BENEFICIARIES?
Log into ADP > Myself > Benefits > Enrollments > Dependents & Beneficiaries > Manage > +Add dependent or beneficiary > Fill out the information.
HOW DO I REMOVE A DEPENDENT FROM MY PLAN AND CHANGE MY COVERAGE LEVEL?
Log into ADP > Myself > Benefits > Enrollments > Report a Change. Please change your coverage level to Employee and Spouse and enter the effective date.
HOW DO I EDIT COMMUTER BENEFIT/UPDATE LIFE INSURANCE BENEFICIARY OR FSA?
Log into ADP > Myself > Benefits Enrollment > Life Insurance Beneficiary Update – FSA and Commuter Changes > Management enrollment, and make the change.
Emergency Notification
HOW DO I REGISTER FOR LIVESAFE EMERGENCY NOTIFICATION?
Register with LiveSafe today!
In August 2020, the University adopted a new emergency alert and incident reporting system called LiveSafe. LiveSafe is a mobile application that connects users directly with Campus Security personnel as well as providing personal security tools including a walk share feature, where users can share their destinations and ETA with friends or campus security officials, as well as resources for safety and well-being. The LiveSafe app is available for free in both the Android and Apple App stores for anyone that chooses to download it.
Once downloaded and installed on a smart-phone, users search and select Drew University as their location. This will subscribe the user to the alerts and resources specific to the Drew campus.
If you are unable to download the app because you do not have a smartphone, messages are also sent via SMS and email. Please ensure that your contact information is up to date within Treehouse.
1) Find the “Personal Information” section of the “Students” or “Employees” tab, as appropriate.
2) Select “Update Addresses and Phones.”
3) Select the “Current” link in the “US Permanent Address” section.
4) Under the “Phone Type” section, ensure that you have added either “cell phone” or “emergency cell phone”, and that the number is accurate.
You can find detailed instructions here.
The LiveSafe app is coordinated by Campus Security.
General Employee Questions
HOW DO I UPDATE MY NAME?
*Please note that name changes can only reflect your legally registered name*
To update your name in both ADP and the Drew Directory, you must upload legal documentation of your name change (ss card, passport, etc.).
To upload your documents, first go to ADP > go to Myself > My Documents > Upload the correct documents > Selecting a corresponding category (Other or SS Card)
Notify HR ([email protected]) that you have changed your name and have uploaded the proper documentation to ADP. We will make the changes in both ADP and the directory.
HOW DO I EDIT MY BANK ACCOUNT INFORMATION OR ADD A NEW BANK ACCOUNT?
Log into ADP > Myself > Pay> Payment Options>Edit > or +Add bank account. If it is a new account, you will get a live check because it takes up to one pay period for ADP to verify your information with your bank.
HOW DO I REQUEST TIME OFF?
*Please note that there is a waiting period for new hires of 3 months*
Log into ADP > Myself > Time off > My time off > Request time off > Enter the date >Select the type of time off > Request Time Off
Types of time off may include: Death, Float, Jury, Military, PLOA, Sick-Exempt, Vacation, *Volunteer, Marriage
*Volunteer time off requests must be done in advance and approved by both your supervisor and HR
HOW DO I ACCESS AND RESPOND TO MY SALARY INCREASE/STATUS CHANGE LETTER?
Log into ADP > Myself > Talent > Career Center > My Applications on the navigation bar > Application for which an offer is extended.
HOW DO I UPDATE MY PERSONAL INFORMATION IN ADP/BANNER?
Visit our webpage with instructions here.
HOW DO I CLOCK IN AND OUT OF ADP?
Please view this video ( Password: 3Ukf499M ).
Open Enrollment Questions
WHAT IS/WHEN IS OPEN ENROLLMENT?
Open Enrollment is the time of year in which benefits-eligible employees can enroll in new benefits, update current benefits, or unenroll. The Open Enrollment period is held once per year during the fall (October-November) for two weeks. Once the open enrollment period ends, changes can only be made if there is a Qualifying Life Event. For example,s of Qualifying Life Event. Refer to How do I report a Qualifying Life Event/Change?
HOW DO I ENROLL OR MAKE CHANGES TO MY BENEFITS?
To enroll or make changes to your benefits, go to ADP > MySelf > Benefits > Enrollment > Open Enrollment > Start Enrollment.
If you are enrolling a spouse or dependent(s) for the first time, upload the appropriate document, such as a marriage certificate, birth certificate, etc.
HOW DO I VIEW AND PRINT MY BENEFITS STATEMENT?
Log into ADP > MySelf > Benefits > Enrollment > Your Benefits>View Benefits > Change the date to 1/1/202X > Download > Print.
WHERE CAN I FIND INFORMATION ABOUT MY BENEFITS?
Benefits information can be found on the Human Resources Benefits Page.
Retirement Plans
WHEN AM I ELIGIBLE FOR THE MANDATORY RETIREMENT PLAN (MRP), AND HOW MUCH AM I REQUIRED TO CONTRIBUTE TO THE MANDATORY PLAN?
Employees who meet the required number of hours worked and years of service are eligible to enroll in the MRP after two years of employment as outlined in the Summary Plan Description (SPD). A mandatory employee contribution will be made along with the employer contribution. The mandatory employee contribution will be an automatic withdrawal from your paycheck each pay period, at which point Drew’s contribution will also be deposited directly into your retirement account. You do not need to take any action for this mandatory employee contribution to be made. The amount of the contribution will be determined by your salary.
For all eligible employees, required contributions are made on a sliding scale as follows:
- Contributions of 1% will be made for the first (up to and including) $17,500 of compensation.
- Contributions of 5% will be made for compensation over $17,500 each Plan year.
- Drew’s contribution of 8% of your annual salary will be deposited into your account.
WHAT ARE THE IRS RETIREMENT PLAN LIMITS FOR THE CALENDAR YEAR?
Please visit the “Retirement” Tab on our benefits page for this information.
We recommend that you review your 403(b) supplemental contribution to avoid exceeding the IRS total contribution limits for 2023. Please see Internal Revenue Service IRC 415 and 402g.
If you have questions about contribution limits, please contact TIAA at 800-842-2252.
HOW DO I CHANGE MY EXISTING SUPPLEMENTAL CONTRIBUTIONS?
To enroll or change your contribution, go to the Supplemental Retirement Savings Enrollment Site. You may review the 2023 Contribution Limits flyer, which will assist you in determining the limit based on your age.
HOW DO I ACCESS MY TIAA ACCOUNT?
You may access your account by logging into TIAA and entering your username and password.
WHO DO I CONTACT WITH QUESTIONS ABOUT MY TIAA ACCOUNT?
Please contact TIAA at 800-842-2252 with any specific 403(b) account questions. General questions regarding eligibility may be directed to Human Resources at [email protected].
Supervisor/Manager Questions
HOW DO I APPROVE MY STAFF’S TIME OFF IN ADP?
Please view this video ( Password: 3Ukf499M ).
HOW DO I CREATE A JOB POSTING/CREATE A PROMOTION LETTER FOR AN EMPLOYEE/GIVE AN AFFILIATE ACCESS TO CONSULTANTS?
Please visit our Recruitment & Onboarding Page
HOW DO I APPROVE STUDENT TIMECARDS?
In a separate system called ResNav/CollegeTime,
For more information on student employment and the role of student employee supervisors, please visit the Student Employment Website or reach out to student employment directly ([email protected]).
Tuition Benefits
WHAT TYPE OF TUITION PROGRAMS ARE AVAILABLE TO EMPLOYEES?
Four types of tuition programs are available for employees: Tuition Remission, Tuition Assistance for Children to attend Drew, Tuition Exchange Program, and Tuition Exchange Program (Council of Independent Colleges (CIC). For detailed information about each, please review the Tuition Programs Summary.
HOW DO I SIGN UP FOR A CLASS AT DREW?
To participate in the Tuition Remission(TR) benefit, you must complete the Tuition Remission Application form for employees and their Spouses. Please complete the TR form, which will be routed for approval to your supervisor, the Registrar’s Office, HR, and Student Accounts. Once Student Accounts receive your form, your account will be credited.
HOW DO I APPLY FOR TUITION EXCHANGE OR THE CIC TUITION EXCHANGE BENEFIT FOR MY DEPENDENT?
The Tuition Exchange and CIC Tuition Exchange applications can be found on the Human Resources Benefits Page.
MY CHILD WOULD LIKE TO ATTEND DREW. HOW DO I APPLY FOR TUITION ASSISTANCE AT DREW?
First, the employee should complete the Tuition Application Fee Waiver Form for Admission to Drew.
Next, your dependent should apply to the College Admissions Office. Please remember that your dependent must complete a FASFA for the appropriate academic year before the benefit is approved once your dependent is accepted and receives the tuition bill. Complete the Tuition Assistance Application Form, and attach a copy of the invoice and your dependent’s birth certificate for processing. Any scholarship or awards received will be subtracted from the tuition.
The actual tuition assistance amount may vary depending on your federal or State financial aid eligibility. The total amount of your award, once your financial aid file is completed, will be the cost of tuition.
If you have any questions about your tuition assistance financial aid award, please email [email protected].